The End: If Your Workflows Don’t Terminate, You’ll Be at a Loss
There are at least two types of people who can’t abide loose ends: mob bosses and lawyers. Focusing on the latter, much of an attorney’s job is the movement toward tying things up, and putting a bow on them.
Now, over the course of the last few years, especially, there has been a lot of talk about the importance of workflows in law firms. And, it’s true: process is vital to managing a law firm + it’s still something of a competitive advantage for the lawyers who use it, as against those who don’t. But, like all good things, every workflow must come to an end.
If it doesn’t, you’ve got a problem: you have a loose end.
Think, for a moment, about all the ways that an incomplete workflow could leave you unfulfilled.
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If you don’t close an intake loop, no one ever becomes a ‘lost lead’ – so, you’re wasting time following up for eternity, without ever placing that person into a drip campaign.
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If you don’t have an additional process for closing a file, you may be leaving data adrift, and missing a marketing opportunity.
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If you can’t close one phase, or are unaware that a phase has completed (eg – document collection), you won’t be able to move onto the next one (eg – drafting).
After all, you need a finish line, to complete the race.
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If you think your law firm workflows needs attention, just reach out + we can help.
The Rhode Island Bar Association offers free law practice management consulting services through Red Cave Law Firm Consulting.
To request a consult, visit the Rhode Island Bar’s law practice management page, and start running your law firm like a business.